SILKROAD GROUP
Support
Aftersales Service Item: 1. Supply technical advice to solve all kinds of technical problems for the customers. 2. Supply the product installing and commissioning service for the customer. 3. Supply the technical guidance and training. 4. Solve the customer complaint. 5. Collect the product feedback from the customer, and improve the products accordingl. 6. Introduce the new designed and upgrade products to customers
More than 95% of our employees have higher education.
Our employees have a rest 2 days a week, and therefore they can afford to work more productively on other days.
According to statistics, more than 50% of buyers return to us again. In principle, the advantage is standard enough and already worn, but I mentioned it in order to warn you: do not write that 90% or even 100% of customers are returning - this is too fantastic to be true.
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